Insurance is bought for claims, not for coverage. We understand that.
Our claims team works closely with clients from the outset, not just when claims arise. We learn about their histories, make site visits, build relationships, and agree adjusting panels, all to make sure that if the worst happens, we can react fast.
We place enormous importance on ensuring our clients receive the indemnities they are entitled to. We’re honest about likely outcomes, put the best case forward to insurers, then pull out all the stops to achieve it. We manage market pressures to ensure payments are timely, and to keep risk carriers informed.
Behind this is our longstanding relationships with all the major marine insurance and reinsurance markets around the world, especially in London. Usually claims go very smoothly, but when challenges arise, Miller has the expertise and clout to get things resolved to everyone’s satisfaction.
